For owner-run local businesses

Find out why they picked the other shop, and win those customers back.

We read every public review of your business and of three competitors you choose, score you side by side on what customers actually care about, and hand you the three changes that turn their customers into yours.

  • ✓See where you are losing them. Every category scored 1 to 5, you against the three you pick.
  • ✓Hear what you never hear. The praise their customers give that yours never mention.
  • ✓Know what to fix first. Three ranked changes, with the words to use.

One payment. No subscription, no account, no sales call. In your inbox in about twenty minutes.

Nine owner-run local businesses: a mechanic, a dentist, an HVAC engineer, a plumber, a cafe owner, a salon owner, a landscaper, a vet and a lawyer.
An example page

The page most owners read twice.

Four businesses within half a star of each other, and one of them is losing customers to the other three every week. A rating cannot tell you that. A score next to theirs can.

Page 9 of your reportExample
Read from the Google listings
Example MotorsYou · 312 Google reviews4.2★★★★★
Northside Auto · 8404.6★
Halvorsen & Sons · 5174.5★
City Garage · 1,2044.7★

Half a star between all four. That is every owner's problem: the ratings say nothing about who is winning the customer.

Your widest gap

They score 5 on communication. You score 1.

Nobody ever left you a bad review about it, which is exactly why you would never have found it.

Communication4 behind
You1
Their three5
Price clarity2 behind
You2
Their three4
Waiting time2 behind
You2
Their three4
Workmanship2 ahead
You5
Their three3
FriendlinessLevel
You3
Their three3
YouThe three you picked1 = never praised · 5 = signature strength

This page is invented, down to the shop name. Yours is built from your own reviews, and quotes them by name and date.

What goes in

It starts with the ones you already scrolled past.

Every public review of your business and of the three you picked, read one at a time and sorted into what customers actually judge you on. Nothing is skimmed and nothing is averaged away.

Marcus B.Local Guide · 31 reviews
★★★★★2 weeks ago

Fixed the brakes same day and charged exactly what they quoted. No surprises, which is more than I can say for the last place.

Read asPrice claritypraise
Danielle R.6 reviews
★★★★★a month ago

Car sat for three days and nobody called me. I had to ring twice to find out what was even happening with it.

Read asCommunicationcomplaint
Priya S.Local Guide · 12 reviews
★★★★★3 weeks ago

Good work and a friendly team. Waiting area is grim though, and there is nowhere to sit if you are staying with the car.

Read asFacilitiescomplaint

Invented examples, to show the shape of it. Your report reads the real ones, and quotes them.

What comes out
17
Sections, front to back

Executive summary to the words for your team. Plain language, no dashboard, no login.

1-5
Scored on every category

The same scale for you and for the three businesses you choose.

3
Ranked moves

Ordered by what each is worth in customers, not by how easy it is.

20
Minutes and it is yours

It starts the moment you pay, and you can watch it run.

Why it lands in five minutes

A rating tells you how. A score tells you what to fix.

Every category customers judge you on, scored 1 to 5 from what they wrote in their own words, yours and theirs, measured the same way. Where the two numbers are furthest apart is where you are losing work.

1Almost never praisedunder 2%
2Rarely praised2 – 6%
3Sometimes praised6 – 12%
4Often praised12 – 20%
5A signature strengthover 20%
What that sounds like on their listing

“Texted me a photo of the worn pads before touching anything.”

“Three texts, one call, zero guessing. That is all I want.”

On yours

Not one of your 487 reviews mentions it. Not once, in four years.

That is a customer you lost without ever hearing about it.

Your report names every one of these, tells you which costs you the most, and gives you the wording to fix it.

Show me mine · $79 ↗

What changes the day you read it.

Today
  • ✕You read the angry ones, and the rest disappear.
  • ✕You cannot tell whether a customer picked the place nearby, or why.
  • ✕The same complaint costs you customers for years without anyone noticing.
After you read it
  • ✓You see every category scored, yours against theirs, on one page.
  • ✓You know which gap is costing you the most customers, and by how much.
  • ✓You have three changes to make, in the order worth doing them.

Inside the report.

Seventeen sections in three parts. Every one ends with something you can do on Monday.

Part one5 sections
Where you stand today
01Executive summary
02Your numbers at a glance
03How you compare, scored 1 to 5
04The three you chose to compare with
05How your customers feel
Part two7 sections
What your customers actually say
01Everything customers talk about
02What they praise you for
03What they complain about
04What they never mention
05How you answer in public
06Questions asked on your listing
07What your listing is missing
Part three5 sections
What to do about it
01Where the biggest gains are
02Quick wins for this week
03Bigger changes, worth planning
04What to say to your team
05How we worked this out
How it works

Three steps. You do one of them.

  1. 01
    Tell us where to look

    Your business name and city. That is the only thing we need from you.

  2. 02
    Pick your three

    We suggest the nearest businesses in your trade with enough reviews to read. Swap in the ones you actually lose work to.

  3. 03
    Read the verdict

    Every category scored, three ranked moves, and the customer evidence behind each one.

Not a dashboard. A verdict.

Nobody needs another monthly tool confirming they have 4.2 stars. You need to know what to do about it, once, in writing, in words you can hand to your team.

Auto repairDentalHVACPlumbingRoofingRestaurantsSalonsMed spasLandscapingVeterinaryLegalHome services
✕No dashboard to log into.
✕No monthly subscription.
✕No alerts pinging your phone.
✕No setup, no onboarding call.
↗One deep read of your local reputation, and what to do Monday.
Everything you need to start winning them back
$79once

Less than one lost customer costs you. Yours to keep, print, and hand to whoever runs your front desk.

  • ✓Every category scored 1 to 5, you against your three
  • ✓Your widest gap, named and quantified
  • ✓The complaint that costs you the most jobs
  • ✓What their customers praise that yours never mention
  • ✓The strengths worth advertising harder
  • ✓Wording you can put on your listing this week
  • ✓Evidence behind every claim, traceable to a review
  • ✓A page you can hand your team on Monday
Get my report · $79 ↗
No subscription. No card kept on file.No account and no password to remember.Ready in about twenty minutes.
Want proof first? Start free.

We email you a free preview built from your own listing: your first three scores and your widest gap. No card, no call.

Where do I find that link?

On your phone: open the Google Maps app, search your business name, tap your listing, then Share and copy the link.

On a computer: go to google.com/maps, search your business, click your listing, then copy the address bar or use Share › Copy link.

It should look like maps.app.goo.gl/aB3xY… or google.com/maps/place/Your+Business/@…. Make sure it opens your business, not a search results list.

The questions owners actually ask

What do I actually get for the money?

One written report, seventeen sections in three parts: every category customers judge you on, scored 1 to 5 against three competitors you choose; your widest gaps named and quantified; and three ranked changes with the wording to use. Every review of all four businesses is read.

Where do the numbers come from?

Public Google listings, yours and theirs. Nothing private, nothing bought, no surveys sent to your customers. You can check any figure in a few minutes.

Why a score instead of a percentage?

Because “6% of reviews mention communication” means nothing on its own. A 1 to 5 score next to your competitors' score tells you where to act, at a glance.

Who picks the competitors?

You do. We suggest the nearest businesses in your trade with enough reviews to read, and you swap in the ones you actually lose work to.

What if it tells me nothing new?

Start with the free preview. It is built from your own listing and shows your first three scores and your widest gap before you decide anything.

Is anything recurring?

No. One payment, no account, no card kept on file. There is no mechanism for us to charge you again.

Your customers already told you what to change.

It is sitting in your reviews and in theirs. We turn it into three moves you can make this week.

Get my report · $79 ↗Start with the free preview

One-time purchase · No subscription · No account